Studio Policy

PAYMENT

1-Weekly Lesson payment is due upon completion of the day’s lesson. 

1a- Monthly payments are due on the first day of the new lesson, following the completion of the previous block of monthly paid lessons. 

2- Any payment not received within 7 days of the due date will be charged a $5 late fee as well as $5 for each subsequent week that payment has not been made. 

CANCELLATIONS

Cancellations must be within 24 hours of the start time of the lesson or you will be billed for the lesson.

This allows enough time for waitlist and make up lesson students to be notified that they can fill the timeslot. 

MAKEUP LESSONS are Mandatory

This ensures consistent forward progress for the student and allows the studio to remain operational. 

Makeup lessons must be scheduled within 4 weeks of the missed lesson and can be conducted in person or via Zoom.

NO SHOWS, TARDINESS, CANCELLATIONS

No shows will be billed for the lesson. 

Anyone showing up later than 10 minutes without proper notification shall forfeit their lesson and be charged for the day.  

There will be no make-up minutes if the lesson begins any time after the scheduled lesson time due to student tardiness or acts of nature (ie weather, internet connection.) 

Lessons cancelled by the studio for any reason will not penalize the student in any way. 

Termination of lessons

Students may terminate lessons at any time. If lessons are terminated before the end of a payment block, the payments and lessons will be forfeited. 

Dismissals

Termination by the studio will be given should any of the situations occur after time has been provided to correct the situation. Reasons for termination include:

1-  Failure to make payments promptly

2-  Failure to maintain home practice routine standards

3-  Persistent unexcused absences, tardiness or no shows. 

4-  Failure to honor studio policies

5-  Repeated negligence on the student’s part to take responsibility for having materials available necessary for the lessons (ie books, handouts)

6-  Inappropriate or disrespectful behavior to the teacher, other students or the instrument. 

7-  Theft

Leave of Absence

Any student who takes a leave of absence from lessons for more than ONE month will be subject to losing their time slot and/or a rate increase upon return.

Rate Increases

Rate increases will be at the discretion of the studio to reflect current rates of other studios in the area & economic climate. 

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Obligations of the student

The student is expected to practice the weekly assignments to the best of their ability. Lessons & teachers will be treated as any other academic institution. With this policy, the student’s progress will advance and grow & be much more enjoyable. 

Students are encouraged to keep a practice schedule and list of lesson pages & pieces needed for the following lesson. 

Any in-person student that is feeling ill has the option to have the lesson via Zoom instead. Please let us know in advance if the student is ill, as to not the spread any sickness to the teacher or other students. 

Rob Steiner Music & Rob Steiner is released from all liabilities, accidents or injuries that may occur during the lesson. 

We look forward to your success